INFORMATION ABOUT SHIPPING

Orders placed on working days are always processed and shipped and no later than 24 hours from the moment of receipt of payment.

As soon as your order has left our warehouse, you will receive an email with the details and instructions for tracking the delivery.

Delivery throughout the Italian territory takes place within 24/48 hours from the time of shipment.
For European and Extra European destinations, delivery takes place in a maximum of 5 working days.

Chiara Cosentino has no responsibility for any delays on the part of shippers and / or couriers that may cause a wait exceeding 24/48 hours, in the case of delivery on Italian territory, or 5 working days, in the case of European delivery or Extra-European.

Chiara Cosentino is not responsible for any actions taken by customs on the package during delivery. Chiara Cosentino has no control over this. The buyer is responsible for any customs charges that may be applied to the package. Customs determines these excise duties and Chiara Cosentino has no way of knowing what they might be. 

Return and Exchange Policy: Due to the small nature of the shop and the limited quantities of each product, Chiara Cosentino does not currently accept returns on any product sold. Please review the product description, size and colors carefully and contact with any questions by email before making a final purchase. When a product shows manufacturing defects or if defective products have been shipped in part or in whole, please send an email to info@sonostatachiara.com. info@sonostatachiara.com.